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Basic Information
Please give your KSIVA if possible as well as a general description of the bug you found and what you were doing just before it.
(To find your KSIVA identifier code, enter the game and press "Up-Down-Left-Right" three times in a row. You can then copy and paste it)
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Dear Focus Entertainment and Saber Interactive team,
I'm writing to report a critical, widespread issue affecting the multiplayer functionality of Space Marine 2. Since the game's release, a significant number of players have been unable to access multiplayer features due to persistent server connection problems.
The most common issue is players getting stuck on the "Joining Server" screen indefinitely. This problem has been reported on XBOX, PC and PlayStation platforms and affects various multiplayer modes.
This issue has been extensively documented by the community. A megathread on Reddit has been created to compile player experiences and bring attention to the problem:
[MEGA-THREAD] "Joining Server" / Connection Issues
Key points:
We kindly request:
Thank you for your attention to this matter. We look forward to your response and to being able to fully enjoy Space Marine 2's multiplayer experience.
Kind Regards,
MemphiZ