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Basic Information
Please give your KSIVA if possible as well as a general description of the bug you found and what you were doing just before it.
(To find your KSIVA identifier code, enter the game and press "Up-Down-Left-Right" three times in a row. You can then copy and paste it)
You will have an opportunity to share files and screenshots later.
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I bought the ultra edition, played the "early access" and purchased kantor blue through the void tridents, at global launch, my game crashed. When i reopened, I had lost kantor blue and that entire purchase path.
I just read another player encountering this bug through just closing the game.
Please investigate this, people's reqs are just being lost & this is not just a customisation currency.