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Please give your KSIVA if possible as well as a general description of the bug you found and what you were doing just before it.
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Even through I own DLC from Season pass few days now, I still can't even see Heavy's custom skin and I've lost access to purchased Scythes of Emperor chapter skin (twice), which cost me my precious game currency. Please fix this, game is otherwise perfect!
With kind regards to amazing Dev team,
Kharrald