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I’m having problems with the DLC skins

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17 days ago Nov 11, 2024, 5:10:08 AM

I have purchased all of the DLC skins in the game and I have been able to use them for a while now. But for some reason today I lost access to them and I have to unlock them all over again.

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17 days ago
Nov 11, 2024, 5:34:07 AM

I've seen brothers having the same issue. They said they emailed support and got enough credits to purchase all dlc contents. Took them a couple of days.

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16 days ago
Nov 11, 2024, 7:55:35 PM

sweeptricks wrote:

I've seen brothers having the same issue. They said they emailed support and got enough credits to purchase all dlc contents. Took them a couple of days.

Funny. Happened to me 3 times before 4.0 and each time support told me "we have no way of refunding any lost progress, gear or credits." Even sent them video and picture proof.

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6 days ago
Nov 21, 2024, 1:31:10 PM

sweeptricks wrote:

I've seen brothers having the same issue. They said they emailed support and got enough credits to purchase all dlc contents. Took them a couple of days.

Who do you email? 

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