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Steam Achievements Not Syncing to Focus Account

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a month ago
Sep 7, 2024, 5:05:58 AM

I am not receiving rewards (avatars, titles) on Focus forums from Steam achievements.


My two accounts are linked, I confirmed the achievements on Steam's end, and manually re-synced my accounts on the Focus platform.


Any tips or solutions? Thanks!

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a month ago
Sep 9, 2024, 3:00:53 PM

Hello!


Could you try to re-sync again? We are aware of this issue on our side.

If that doesnt change anything, could you tell me what content is locked on your side even though you have everything needed?

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a month ago
Sep 12, 2024, 9:13:44 PM

Gevil wrote:

Hello!


Could you try to re-sync again? We are aware of this issue on our side.

If that doesnt change anything, could you tell me what content is locked on your side even though you have everything needed?

I'm having this exact issue right now with Dordogne. I picked it up and played through it earlier today since it was on sale and the badge has not unlocked despite two separate resyncs with Steam. I have all of the achievements unlocked for the badge but none of them are showing up, not even "Own Dordogne on Steam."


EDIT: Another attempt an hour later and it finally worked. Didn't change anything, just attempted another sync and it showed up this time

Updated a month ago.
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a month ago
Sep 14, 2024, 11:00:14 PM

From my side everything with steam sync worked like a charm except for the achievement Botanist of A Plague Tale: Innocence, I have completionist in Steam, and even got the notification inside the Focus Together Forum that I unlocked this achievement, but inside badges is still locked, no matter how much I re-sync it's not unlocking.

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a month ago
Sep 16, 2024, 9:38:55 AM

chimaco3 wrote:

From my side everything with steam sync worked like a charm except for the achievement Botanist of A Plague Tale: Innocence, I have completionist in Steam, and even got the notification inside the Focus Together Forum that I unlocked this achievement, but inside badges is still locked, no matter how much I re-sync it's not unlocking.

Hello! That's weird. Could you try again today? If that doesnt work I'll see what I can do!

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25 days ago
Sep 17, 2024, 7:29:36 AM

Gevil wrote:

chimaco3 wrote:

From my side everything with steam sync worked like a charm except for the achievement Botanist of A Plague Tale: Innocence, I have completionist in Steam, and even got the notification inside the Focus Together Forum that I unlocked this achievement, but inside badges is still locked, no matter how much I re-sync it's not unlocking.

Hello! That's weird. Could you try again today? If that doesnt work I'll see what I can do!

Hello @Gevil I tried right now and worked! finally :D

Many thanks


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12 days ago
Sep 30, 2024, 12:50:06 PM

Hello @Gevil  
Now it happens to me with the Atomit Heart Fan badge.

I just bought the Atomic Heart Premium edition and synced but I just got the badge of owning Atomic Heart.

1.png

I'll keep syncing until it fixes, if I complete the game and it still like this please I would like staff to check it and solve it.Thanks!
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4 days ago
Oct 8, 2024, 9:46:00 PM

chimaco3 wrote:

Hello @Gevil  
Now it happens to me with the Atomit Heart Fan badge.

I just bought the Atomic Heart Premium edition and synced but I just got the badge of owning Atomic Heart.

1.png

I'll keep syncing until it fixes, if I complete the game and it still like this please I would like staff to check it and solve it.Thanks!

Hello @Gevil 

Almost finished Atomic Heart and owning Gold and Premium edition is not unlocked no matter how much I sync. I own it in steam and can prove it.
I even unlinked the account and linked it again.

Please any solution?

Thanks

Regards

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