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masterzone3D wrote:

Thanks for quick replay, yes I managed it and now I chanced from Steam to Steam Deck category 🫡

You're welcome!

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sunseraphic wrote:

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makoto wrote:

​Hello @sunseraphic,

Sorry for the inconvenience. Have you tried emailing storesupport@focusent.com? Support has been available there since the store closed. You can indicate the order number in your email for a quicker response. Thank you!

I just sent an E-mail to the address you've mentioned above. Thanks very much for let me know @makoto, I was not able to find this E-mail address since the original store closed.

You're welcome! Let me know if you still haven't received a reply in the next few weeks​

​Hello @sunseraphic,

Sorry for the inconvenience. Have you tried emailing storesupport@focusent.com? Support has been available there since the store closed. You can indicate the order number in your email for a quicker response. Thank you!

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BuHuu wrote:

@makoto Sadly it didn't work for me. :-( 

My Steam profile and the Game details were always public, only the friendlist and inventory weren't. I had Roadcraft on my Wishlist in Steam and did preorder it on January 29st. I changed friendlist and inventory to online, too. I resynchronized the link and linked/unlinked, too. But still didn't get both badges. :-(

Edit: Or maybe the badge didn't unlock since I bought the Rebuild Edition Loyalty Bundle?

Hello @BuHuu,

Sorry about that. I think this is due to the fact that your inventory was not public. You should have the pre-order badge now!

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TOKYOxGHOST wrote:

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Gevil wrote:

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TOKYOxGHOST wrote:

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Gevil wrote:

Hello!

You'll just need to disconnect and reconnect to get the badge. Let me know if the issue is still there!

Hello, I’ve recently just tried to wishlist / link for the RoadCraft badge. Hasn’t appeared so far despite following the steps. Any chance you could help? Thank you 😊 hoping I’m doing this right. It did say on the fourm post that I had to reply to something that was open. 

Hey!

You should have it now ;)

Thank You, I do have it now! I am still missing the MIO: Memeories in Orbit Badge though 😔

Hello, sorry for that again. Please try to resync now, it should be unlocked.

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TOKYOxGHOST wrote:

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Gevil wrote:

Hello!

You'll just need to disconnect and reconnect to get the badge. Let me know if the issue is still there!

Hello, I’ve recently just tried to wishlist / link for the RoadCraft badge. Hasn’t appeared so far despite following the steps. Any chance you could help? Thank you 😊 hoping I’m doing this right. It did say on the fourm post that I had to reply to something that was open. 

Hey!

You should have it now ;)

Hello again @Corhone and @jackdanielold7,

Can you check whether your Steam account is public? To do so, go to your Privacy Settings: 

If your profile wasn't public, you can try resynchronizing the link again. But if your profile was indeed public, can you please share your Steam ID in PM? Thank you.

Oh yes, sorry, I misread that. In fact, when you want to reply to a bug report, another form is displayed. We're aware that this isn't as intuitive as it should be, and we're working on an easier way to respond in comments to a bug. We'll keep you posted as soon as it's available, and we're sorry for that.