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I grinded for a bunch of the weapon skins in the game, in my case it was my chain swords and my heavy bolters but after the first patch released for the game they became locked despite the fact that I'd already purchased them, I thought maybe it was a minor bug that would be fixed soon enough but many patches later as of Nov 12th this bug remains
I've tried the basics of verifying the the game file's integrity, uninstalling and reinstalling but no luck, and I highly doubt its anything on my end at this point as I've encountered others with a similar issue
steam community discussion with other users having the same issue: https://steamcommunity.com/app/2183900/discussions/0/4696783308571243699/