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Dear devs, address and communicate about the terrible server infrastructure

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a month ago
Nov 2, 2024, 2:17:11 PM

Hi,


After the campaign I am playing PvP exclusively (but I hear this is an issue for the PvE coop as well) with my friend. We are from Central EU.

We can have stable and decent matches only during mornings on weekdays. 

Late afternoon and especially during nights and weekends the lag is massive. 

Although I see low latency from 30ms to 50ms, the players around me are teleporting and rubber banding and the game is absolutely unplayable. When the red lag icon appears, then it is done. 

I can not get my head around of a bad server service like this in 2024.


And I can see it running fine during mornings and can play good matches that time.

It is clear that it is starting to crumble when more people are playing the game.


I see no communication about it and seems no one is addressing this from the devs.


I was really happy that this game got released and I was hopeful to see it evolving and to play it for long.

Now I am loosing patientce and hope with it.


How the hell do you want to create a live service game with an infrastucture so outrageous?
You have sold over 4.5 million copies. Invest in the damn server service because people are getting fed up and will not play and pay for this.

I am person who would like to see SM2 cherish and stay for long, dive into more and more content. But a server issue like this will see it collapse. And it would be a big shame.



I have decent rig (7800x3d with 7900XTX), the game is optimized, running around 100+fps all the time, with stable internet, no packet loss etc. No issues with other games. 




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a month ago
Nov 3, 2024, 1:29:15 AM

I have realized today that I havent played this game in 2 weeks because the last ruthless games I played where a lagfest and we couldn't finish it.

For some weird reason, when I play minimal I have not a single issue, the moment I hit anything above average it starts.

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a month ago
Nov 3, 2024, 9:36:46 PM

I've always played without any issues since the release, but now it's a miracle if I can finish 2 games out of 20-25, with constant disconnections or matches ending halfway through. It's absolutely unacceptable. ​

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a month ago
Nov 4, 2024, 9:43:49 PM

The situation is worsening day by day, and it has become increasingly evident that a measure similar to what games like Planetside 2 or World of Warcraft have adopted might be necessary. These games are known for maintaining the quality and stability of their servers through subscription models or periodic fees. While I understand that this idea could upset many players, and I do not wish to promote such measures lightly, it is becoming difficult to ignore the potential benefits. Implementing a subscription fee could provide the necessary financial support to sustain the servers, ensuring better performance and stability. This approach might be the solution to address the current server instability, allowing for consistent and reliable gameplay experiences. ​

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