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Xbox players are getting left in the dark literally!

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12 days ago
Nov 25, 2024, 10:30:12 PM

The game is truly a miss for xbox players. The operations mode isn't completable. It wont take long for the game to freeze and then go dark. Where is the fix to this issue and why has it been broken for 2 months? Console players paid the same price for the game and are being left behind, and the silence of the developers seems to say we don't matter to your community now that you already have our money. This game is fun and exciting but I have no point in playing it at all if I cant move up in rank. Big news about mods... But what about a mod or fix for us to get back in the fight?

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12 days ago
Nov 26, 2024, 1:53:33 AM

I don’t think this is the experience for all Xbox players. I play on Xbox Series S and have not seen this issue. Which Xbox console do you have? Have you contacted support about your issues for them to debug?

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12 days ago
Nov 26, 2024, 2:07:44 AM

Me and my brothers have so many hours spent on space marine 2. More than most players on xbox I bet. We have done the campaign twice, all the operations multiple times and countless back to back Eternal War games. We all play on Xbox. Console players aren't being left behind.

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12 days ago
Nov 26, 2024, 9:58:34 AM

Having cross-platform saves would be a cool thing because then I could get it on Steam also and finish some challenges online instead of having to buy game pass.

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12 days ago
Nov 26, 2024, 12:07:10 PM

This is curious. I speak out of ignorance, but how is it possible that one Xbox reacts differently than others? Arent the systems all one and the same?

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12 days ago
Nov 26, 2024, 3:17:52 PM

So I am playing on the XBOX Series X bought it with Diablo 4. So it's not even an early edition of the machine. I cant get more than 10 minutes into an operation without it crashing. I had a few hick ups in the campaign, but didn't notice until the last mission and probably rebooted 5 times. The difference in the campaign is it auto saves and so I can jump back in close to where it crashed. Operations on the other hand, cant return.  


All to say I am super frustrated... Happy my problem isn't everyones problem.

aramkiss wrote:

I don’t think this is the experience for all Xbox players. I play on Xbox Series S and have not seen this issue. Which Xbox console do you have? Have you contacted support about your issues for them to debug?

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12 days ago
Nov 26, 2024, 3:21:53 PM

So the Xbox "Era" we are in right now came with two options the series S and series  X. The X is supposed to be the more powerful machine... But yeah you bring up a good question. Console should be the standard for performance for many games... Where computers get to be the exception both high end and low end.

maffaxxx wrote:

This is curious. I speak out of ignorance, but how is it possible that one Xbox reacts differently than others? Arent the systems all one and the same?

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9 days ago
Nov 29, 2024, 10:37:43 AM

ChickenEater405 wrote:

The game is truly a miss for xbox players. The operations mode isn't completable. It wont take long for the game to freeze and then go dark. Where is the fix to this issue and why has it been broken for 2 months? Console players paid the same price for the game and are being left behind, and the silence of the developers seems to say we don't matter to your community now that you already have our money. This game is fun and exciting but I have no point in playing it at all if I cant move up in rank. Big news about mods... But what about a mod or fix for us to get back in the fight?

Hello guys,


I'm sorry for the issues you have on Xbox. We're aware of that and we're working on connectivity improvements.

We know that's something very frustrating and we're trying to improve stability at every patch.


You're not left behind and we're keeping this matter in mind, don't worry, we read you. 🙏

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7 days ago
Dec 1, 2024, 3:07:23 AM

ChickenEater405 wrote:

So I am playing on the XBOX Series X bought it with Diablo 4. So it's not even an early edition of the machine. I cant get more than 10 minutes into an operation without it crashing. I had a few hick ups in the campaign, but didn't notice until the last mission and probably rebooted 5 times. The difference in the campaign is it auto saves and so I can jump back in close to where it crashed. Operations on the other hand, cant return.  


All to say I am super frustrated... Happy my problem isn't everyones problem.

aramkiss wrote:

I don’t think this is the experience for all Xbox players. I play on Xbox Series S and have not seen this issue. Which Xbox console do you have? Have you contacted support about your issues for them to debug?

My sons and I have been playing Space Marine 2 on XBOX Gen X Since pre-release, and we have not had a problem yet.  My issues are (1) occasionally with CenturyLink DSL connectivity and (2) FOCUS Together not recognizing the achievements of XBOX, PlayStation, and Epic Games, unless you have it on STEAM...

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a day ago
Dec 7, 2024, 2:12:04 AM

Hello Brothers, 


Numitor here. I'm really sorry to hear you're having issues with the game on Xbox. As our brother said in his previous post,

Gevil wrote:

ChickenEater405 wrote:

The game is truly a miss for xbox players. The operations mode isn't completable. It wont take long for the game to freeze and then go dark. Where is the fix to this issue and why has it been broken for 2 months? Console players paid the same price for the game and are being left behind, and the silence of the developers seems to say we don't matter to your community now that you already have our money. This game is fun and exciting but I have no point in playing it at all if I cant move up in rank. Big news about mods... But what about a mod or fix for us to get back in the fight?

Hello guys,


I'm sorry for the issues you have on Xbox. We're aware of that and we're working on connectivity improvements.

We know that's something very frustrating and we're trying to improve stability at every patch.


You're not left behind and we're keeping this matter in mind, don't worry, we read you. 🙏

We are working on a solution for this issue and for all console players. However, if you guys are still having issues, you can always reach out to our support channel at https://support.focus-entmt.com/, and we'll be more than happy to help you.


May the light of the Emperor Shines upon you, brothers.


Regards, 

Numitor

Focus Entertainment Support



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