It has now been over three months since this game has been practically unplayable for anybody using a 32:9 monitor. The game cuts off the vertical image and zooms into the screen making it nauseating to play, thus unplayable for most people. When the game originally released it at least gave you black bars on both sides of the screen and made the game playable. No matter what resolution you choose now it will just stretch the screen out to fit, which is not proper Ultrawide support.

Even going into NVIDIA settings and selecting "No Scaling" does not fix the issue. Please, if you are not going to fix this issue, at least re-add the black bars. People have been complaining about this for months and nothing has been done.

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Big_G wrote:

It has now been over three months since this game has been practically unplayable for anybody using a 32:9 monitor. The game cuts off the vertical image and zooms into the screen making it nauseating to play, thus unplayable for most people. When the game originally released it at least gave you black bars on both sides of the screen and made the game playable. No matter what resolution you choose now it will just stretch the screen out to fit, which is not proper Ultrawide support.

Even going into NVIDIA settings and selecting "No Scaling" does not fix the issue. Please, if you are not going to fix this issue, at least re-add the black bars. People have been complaining about this for months and nothing has been done.

​Hello Brother, Big_G!

Brother Nephyrael here. If you are experiencing a specific issue, I recommend documenting your query and providing any relevant details about your platform or version of the game. This will help the support team give you the most precise answer.

Please send your report to: https://support.focus-entmt.com/

Hang in there, and we appreciate your patience. The team is working hard to bring you the best gaming experience!

For the Emperor

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Nephyrael wrote:

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Big_G wrote:

It has now been over three months since this game has been practically unplayable for anybody using a 32:9 monitor. The game cuts off the vertical image and zooms into the screen making it nauseating to play, thus unplayable for most people. When the game originally released it at least gave you black bars on both sides of the screen and made the game playable. No matter what resolution you choose now it will just stretch the screen out to fit, which is not proper Ultrawide support.

Even going into NVIDIA settings and selecting "No Scaling" does not fix the issue. Please, if you are not going to fix this issue, at least re-add the black bars. People have been complaining about this for months and nothing has been done.

​Hello Brother, Big_G!

 

Brother Nephyrael here. If you are experiencing a specific issue, I recommend documenting your query and providing any relevant details about your platform or version of the game. This will help the support team give you the most precise answer.

 

Please send your report to: https://support.focus-entmt.com/

 

Hang in there, and we appreciate your patience. The team is working hard to bring you the best gaming experience!

 

For the Emperor

​

This issue has been well documented and posted about numerous times in both the forums and their Discord server. Nothing has been done to fix it.