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black screen after launching operations and stuck on battle barge
PC
Steam
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2 months ago
Sep 26, 2024, 5:37:28 PM
Launching operations and I assume multiplayer campaign missions have become harder now after the update. the fix of just walking to the thunderhawk is much harder now being that the black screen blinds us from walking to the thunderhawk to launch the mission

Step by step of the bug
Step 1
launch operations
Step 2
walk to thunderhawk
Step 3
wait for thunderhawk animation to finish
Step 4
you are loaded back in to the battle barge you just left
Step 5
now walk back to where the thunderhawk was
Step 6
after update there is a black screen while you are placed back in barge making previous step harder
Screenshots
screenshot
General information
Category
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Multiplayer
Connection issues
Platform
Distribution
Game version
PC
Steam
Latest version
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2 months ago
Sep 27, 2024, 5:49:29 AM
PC
Steam
Latest version

This is unbearable.


pre-3.0 patch, we at least have the ability to walk to the mat on the floor, now it is just a blind simulator.

Step by step of the bug
Step 1
launch op
Step 2
black screen
Screenshots
screenshot
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2 months ago
Sep 28, 2024, 5:24:08 AM
XBox
Xbox Series X
Latest version

Also seeing this on xbox. Very hard to start a game. Are your metrics showing a drop in games after the rollout of the new patch?

Step by step of the bug
Step 1
Same as reported above.
Screenshots
screenshot
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2 months ago
Sep 28, 2024, 2:57:01 PM
PC
Steam
Latest version
This is borderline game-breaking. We've managed to clutch beginning the operations twice now, but we've had to ALT-F4 after waiting and trying to line up our Marines after 5+ minutes. This needs to be a high priority Saber.
Step by step of the bug
Step 1
Launch Operation
Step 2
Thunderhawk cutscene plays
Step 3
Placed back onto the Barge, but no visuals (Black Screen).
Screenshots
screenshot
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2 months ago
Sep 29, 2024, 3:56:54 AM
XBox
Xbox Series X
Latest version

KSIVA: aae4e (not from the same session, so disregard), forced screenshot will be useless
 
Oceania (Aus and Japan) Xbox Series X PVE Operations. Issue began 2 weekends ago 14/09/24. Has remained the same in the newest update available to us on Series X. 

 
Issue for us when we are in a group of 2 or 3 of the players are on Xbox Series X, we all load into the same lobby, host selects mission and we all move into starting rectangle. Then the cutscene of the drop ship taking off plays and fades to black screen. Screen remains black and we hear the background noises as if we are still on the battlebarge. We can move around and hear the steps of our characters. 
 

Then one of 2 things happen: 
 

1. The screen remains black and we can hear the battlebarge noises and our footsteps when we move. Cannot take any action within the game, not even pause menu, no interacting with the mission select terminal or the class select/edit terminal. Only the console menu (xbox jewel button) works to bring up the console menu and quit the game. 
 

2. Instead of the screen remaining black, the whole party loads back into the battlebarge, but can only walk around. The rest of the game functionality doesn't work, no pause menu, no interacting with the mission select terminal or the class select/edit terminal. Only option is to use the console menu (xbox jewel button) and quit the game. 
 

A work-around is playing with one of our friends on PS5(In Japan, running an Aus PS5, recently moved there), (the other party members are still on XSX) when he hosts it works, after loading and playing the cutscene where the dropship takes off, it then loads and plays the loading screen where you are sitting in the back of the drop ship on the way to the mission with your squad, and successfully loads the mission. 

Step by step of the bug
Step 1
Join same lobby, host selects operation mission, move to starting rectangle
Step 2
dropship leaving the battlebarge plays, fade to black screen
Step 3
background noise of battlebarge continues playing, cutscene showing squad in dropship does not load
Step 4
As description, #1 or #2 - struck in blackscreen or load back in battlebarge with no functionality
Step 5
Nothing loads, only option is to quit to xbox homescreen via xbox jewel button menu
Screenshots
screenshot
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2 months ago
Oct 2, 2024, 10:11:52 AM
PC
Steam
Latest version

This black screen bug is unbearable; it genuinely makes the game unplayable. I've seen that there are work arounds - "move 10 steps forward", "move forward for 5 seconds", "move forward 7/8 steps, then go left 1 step"...can you just...fix the battle barge bug in the first place?

Step by step of the bug
Step 1
Join game
Step 2
????
Step 3
Alt + F4
Screenshots
screenshot
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Basic Information
Please give your KSIVA if possible as well as a general description of the bug you found and what you were doing just before it. (To find your KSIVA identifier code, enter the game and press "Up-Down-Left-Right" three times in a row. You can then copy and paste it) You will have an opportunity to share files and screenshots later.
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