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Connection Lost Error Code: 4
PC
Steam
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4 months ago
Sep 5, 2024, 10:21:29 PM

Cannot connect to the server of Warhammer 40,000 Space Marines 2, tried to verify files and reinstall the game but didn't work. Turned off Steam overlay but still cannot connect to server. When starting game or trying to reconnect, it fails.

Step by step of the bug
Step 1
Turn on game. Loads very slow.
Step 2
Try to reconnect using Reconnect button.
Screenshots
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General information
Category
Sub-category
Stability
Performance issues
Platform
Distribution
Game version
PC
Steam
Latest version
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3 months ago
Sep 12, 2024, 12:43:15 PM
PlayStation
PS5
Latest version

On Playstation I get it as soon as I try to connect the game servers.  Every other game works.  Tried resetting the wifi, still doesn't work.  Hopefully this gets resolved quickly.

Step by step of the bug
Step 1
Start game
Step 2
Load connection for a while
Step 3
Error code 4
Step 4
Repeat
Screenshots
screenshot
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3 months ago
Sep 12, 2024, 1:18:27 PM
PC
Steam
Latest version

I've put 48 hours into this game since early access release w/o a single issue and now I am getting this error and cannot play...

Step by step of the bug
Step 1
Start the game on Steam
Step 2
Wait for title screen to load
Step 3
Receive error code: 4 Connection to Warhammer 40K Space Marine 2 services was lost.
Step 4
I hit accept. Steam/Epic are both online and working, but I cannot connect to the WH 40K Servers.
Step 5
I hit Reconnect in title screen or restart the game/PC/internet. The same error occurs...
Step 6
Repeat.
Screenshots
screenshot
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3 months ago
Sep 14, 2024, 4:38:55 AM
XBox
Xbox Series X
Latest version

I have been playing the game since the first day of early access on series x and didn't have any connection issues. Now I perpetually get "error code: 4" and occasionally even "error code: 2" every time I attempt to "reconnect" on the title screen. This has been happening every for about two days now. The game also doesn't recognize that I've already registered it with PROS and the QR code generation widget for PROS on the title screen also appears to be broken. 

Step by step of the bug
Step 1
Star game
Step 2
Reach initial title screen
Step 3
Push "A"
Step 4
Receive error code: 4
Step 5
Push "A"
Step 6
Hold "X" to "reconnect"
Screenshots
screenshot
screenshot
screenshot
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Basic Information
Please give your KSIVA if possible as well as a general description of the bug you found and what you were doing just before it. (To find your KSIVA identifier code, enter the game and press "Up-Down-Left-Right" three times in a row. You can then copy and paste it) You will have an opportunity to share files and screenshots later.
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