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Mark VIII Helmet Progress Not Registering (Bug?)

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a day ago
Feb 22, 2025, 12:00:56 AM

IMG_4692.jpegIMG_4693.jpegI’m logged onto my pro account and I’ve done two runs…one with a sniper and one with a heavy in a private match (Inferno / Minimal). According to my pro account, I’m still 0/6 in progress. Is this a bug or am I doing something wrong?


Update: Just did an Inferno/Minimal with randoms, still no progress acknowledged. 


My PRO account is registering the runs/ activities but the helmet reward bar doesn’t seem to count the runs.


Updated a day ago.
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a day ago
Feb 22, 2025, 5:54:05 AM

​It's inconsistent. My Tactical and Bulwark operations were registered immediately, but my Heavy operation still hasn't been registered (it's already been an hour).

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21 hours ago
Feb 22, 2025, 6:26:15 AM

I might be crazy, but I think you need to start missions from beginning to end to get it to register. Jumping in mid-mission seems not to register. At least it seemed liked that for me. Try not jumping into games that are "mission in progress" 

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21 hours ago
Feb 22, 2025, 7:08:18 AM

LahLahMan wrote:

I might be crazy, but I think you need to start missions from beginning to end to get it to register. Jumping in mid-mission seems not to register. At least it seemed liked that for me. Try not jumping into games that are "mission in progress" 

I completed two operations from beginning to end with the Heavy class, still no luck.

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20 hours ago
Feb 22, 2025, 7:55:19 AM

I've noticed very often when someone says it doesn't count, he has in same sentence "private match".

I would assume at this point that it counts only in public matches. Did 4 yesterday, every one of it counted.

Updated 20 hours ago.
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14 hours ago
Feb 22, 2025, 2:03:00 PM

G07hmog wrote:

LahLahMan wrote:

I might be crazy, but I think you need to start missions from beginning to end to get it to register. Jumping in mid-mission seems not to register. At least it seemed liked that for me. Try not jumping into games that are "mission in progress" 

I completed two operations from beginning to end with the Heavy class, still no luck.

​It seems that information about completed operations is being updated with a significant delay. The PROS website has only just registered an operation I played as the Heavy class this morning.

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13 hours ago
Feb 22, 2025, 2:27:18 PM

Naus_ wrote:

I've noticed very often when someone says it doesn't count, he has in same sentence "private match".

I would assume at this point that it counts only in public matches. Did 4 yesterday, every one of it counted.

No, I've only done public Op's and it's stuck at 4.

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13 hours ago
Feb 22, 2025, 3:08:05 PM

I have now played through all classes at various difficulties, three times. So it's definitely broken.

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12 hours ago
Feb 22, 2025, 3:47:23 PM

I keep reading (here and on Discord) that it takes some time until PROS is being synced and that that was the reason. While that seems to be true, there are other issues going on as well.


I did 4 operations (privat lobby with one friend, average difficulty, all different classes and operations) back to back and after a long time my progress shows 2. And it has been showing 2 for hours now. So it did only track half of my operations for whatever reason.


I love this game and I have been understanding the whole time no matter the bug or the ongoing stability issues my buddy experiences since the first big patch... but this is truly annoying!

Many people refuse to do the event because it is time gated and you have to register with PROS. So why "punish" the people that do play it? Do they not test their events? Not tracking progress has happened before... And worst of all, there is no communication besides the "we fixed it"-Discord message. Which is obviously not true.

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12 hours ago
Feb 22, 2025, 3:57:26 PM

Haldur wrote:

I keep reading (here and on Discord) that it takes some time until PROS is being synced and that that was the reason. While that seems to be true, there are other issues going on as well.


I did 4 operations (privat lobby with one friend, average difficulty, all different classes and operations) back to back and after a long time my progress shows 2. And it has been showing 2 for hours now. So it did only track half of my operations for whatever reason.


I love this game and I have been understanding the whole time no matter the bug or the ongoing stability issues my buddy experiences since the first big patch... but this is truly annoying!

Many people refuse to do the event because it is time gated and you have to register with PROS. So why "punish" the people that do play it? Do they not test their events? Not tracking progress has happened before... And worst of all, there is no communication besides the "we fixed it"-Discord message. Which is obviously not true.

The whole thing feels like a bit of a spit in the face to the players.

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12 hours ago
Feb 22, 2025, 4:18:01 PM

Techpriest wrote:

Haldur wrote:

I keep reading (here and on Discord) that it takes some time until PROS is being synced and that that was the reason. While that seems to be true, there are other issues going on as well.


I did 4 operations (privat lobby with one friend, average difficulty, all different classes and operations) back to back and after a long time my progress shows 2. And it has been showing 2 for hours now. So it did only track half of my operations for whatever reason.


I love this game and I have been understanding the whole time no matter the bug or the ongoing stability issues my buddy experiences since the first big patch... but this is truly annoying!

Many people refuse to do the event because it is time gated and you have to register with PROS. So why "punish" the people that do play it? Do they not test their events? Not tracking progress has happened before... And worst of all, there is no communication besides the "we fixed it"-Discord message. Which is obviously not true.

The whole thing feels like a bit of a spit in the face to the players.

That is true.

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11 hours ago
Feb 22, 2025, 4:59:06 PM

Charybdis wrote:

Naus_ wrote:

I've noticed very often when someone says it doesn't count, he has in same sentence "private match".

I would assume at this point that it counts only in public matches. Did 4 yesterday, every one of it counted.

No, I've only done public Op's and it's stuck at 4.

Even if this was true, then it should say that in the description so people know exactly what they need to do to complete the reward. The devs can't be that bad at their jobs can they?

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11 hours ago
Feb 22, 2025, 5:07:43 PM

The really annoying part is that I have played all 6 classes, and it only says 4/6.

But IT DOESN'T TELL ME WITH 2 I AM MISSING.
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9 hours ago
Feb 22, 2025, 6:24:56 PM
⚜️I completed this last night & noticed that you have to play on RUTHLESS or higher, does NO work or lower difficulty.I learned this the hard way thinking i could play on lower difficulty to obtain quicker lol ⚜️ Hope  this helps SM2 Quote3.PNG

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9 hours ago
Feb 22, 2025, 7:22:13 PM

ROGUExWOLF wrote:
⚜️I completed this last night & noticed that you have to play on RUTHLESS or higher, does NO work or lower difficulty.I learned this the hard way thinking i could play on lower difficulty to obtain quicker lol ⚜️ Hope  this helps SM2 Quote3.PNG

Did 5/6 so far on Minimal so nope, that aint true

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8 hours ago
Feb 22, 2025, 7:31:11 PM

I'm also in the "have done them all but showing 5/6" boat.  I'd sure like to know which one didn't count. 

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7 hours ago
Feb 22, 2025, 8:34:10 PM

jbuck wrote:

I'm also in the "have done them all but showing 5/6" boat.  I'd sure like to know which one didn't count. 

​Me too. I wonder why it went smoothly for some people?5-6.PNG


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