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Help Section Integration Bugs

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18 days ago
Sep 1, 2024, 10:18:56 PM

Bringing attention to something I've noticed, currently the Help Section of the Site doesn't connect to people's profiles correctly and overall isn't working as intended:


- The Activity List on a profile doesn't update numbers of how many Questions a User has asked, it stays at 0.


Activity.png

- Resolved and Answered Help Questions do not show any answer count and also remain marked as "Unanswered" despite coming up under the Resolved Filter.


ResolvedQuestions.png

- I have been marked as the answer that resolved one of these and I can confirm the badge system for "Smarty Pants" does not trigger either.


Answer.pngSmarty Pants.png


There is overall a disconnect present for the Help Section of the site and the rest of the functionality.

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17 days ago
Sep 2, 2024, 11:48:33 AM

Hey Bazinski!


Thanks for your very complete explanation of this issue. Our team are working on it and try to fix it as soon as possible. 🙏

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15 days ago
Sep 4, 2024, 1:36:42 PM

Hey @Bazinski! The issue is fixed. Thanks for your reporting, we really appreciate it

Have a great day!

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