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Connection Error, Error Code: AVF (see update from developers on official Discord)
PC
Steam
Reply
2 months ago
Sep 26, 2024, 5:42:44 PM

Update!

The following was posted on the official Discord today (next patch should come in 1-2 weeks):

For the Linux/Steam Deck issue: The next patch should fix the launch issue on Linux and Steam Deck.



Original post:

Reproduce:


Start the game.

Get error:

Connection Lost

Connection to Warhammer 40,000: Space Marine 2 services was lost (Error Code: AVF).


Specs: Arch Linux

Plattform: Steam


Worked before patch 3.0


Can find several reports on Steam Discussion and official Discord with people on Linux and Steam Deck.



Step by step of the bug
Step 1
Start the game
Step 2
Get error Message:
Step 3
Connection to Warhammer 40,000: Space Marine 2 services was lost (Error Code: AVF).
Screenshots
screenshot
General information
Category
Sub-category
Multiplayer
Connection issues
Platform
Distribution
Game version
PC
Steam
Latest version
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2 months ago
Sep 26, 2024, 6:24:17 PM
PC
Steam
Latest version

Also happening to me on steam platform(steam deck) as of today's patch; many linux users and windows users are also reporting the same issue on steam community forums as well as the spacemarine subreddit.  Unable to play the game at all. Attempted verifying game files, uninstalling and reinstalling as well as using different versions of proton with no change.  Just upvoting and replying for more visibility.

Step by step of the bug
Step 1
Launch the game
Step 2
Get error message:
Step 3
Connection to Warhammer 40,000: Space Marine 2 services was lost (Error Code: AVF).
Screenshots
screenshot
0Send private message
2 months ago
Sep 26, 2024, 8:01:31 PM
PC
Steam
Latest version

Same issue happening to me: cannot connect to online servers after updating to version 3.0.W1.360000/360274


Played +40hrs before and after launch, right up until patch 3.0.


Additional Context: My KSIVA and related details are all unset as well.  See screenshot.


System Information summary below.


  • CPU Vendor: AuthenticAMD 
  • CPU Brand: AMD Ryzen 9 5950X 16-Core Processor 
  • Operating System Version: Pop!_OS 22.04 LTS (64 bit)
  • Kernel Name: Linux 
  • Kernel Version: 6.9.3-76060903-generic
  • Window Manager: GNOME Shell 
  • Steam Runtime Version: steam-runtime_0.20240806.97925
  • Driver: NVIDIA Corporation NVIDIA GeForce RTX 3080/PCIe/SSE2 
  • Driver Version: 4.6.0 NVIDIA 560.35.03 
  • OpenGL Version: 4.6
  • Proton Version: GE-Proton9-13
  • Launch Options: PROTON_NO_ESYNC=1 PROTON_NO_FSYNC=1 %command%
  • Steam tweaks: Disabled Steam Overlay
Step by step of the bug
Step 1
Install patch 3.0
Step 2
Launch game
Step 3
Press "Enter" on Title Screen
Step 4
Immediately get 2 subsequent error screens: connecting to EOS, connecting to game servers (err: AVF)
Step 5
Hold "R" for reconnect, repeats the "Connection lost (err: AVF)" screen
Screenshots
screenshot
screenshot
screenshot
0Send private message
2 months ago
Sep 26, 2024, 8:05:31 PM
PC
Steam
Latest version

Step by step of the bug
Step 1
start game
Step 2
press "enter/X"
Step 3
Ejoy the AVF error.
Screenshots
screenshot
0Send private message
2 months ago
Sep 26, 2024, 8:32:07 PM
PC
Steam
Latest version
SM2 was running fine on a fresh install of Nobora + Steam. Now I run in into the AVF issue too.

Step by step of the bug
Step 1
Start game
Step 2
Press X
Step 3
Game shows error message
Screenshots
screenshot
0Send private message
2 months ago
Sep 26, 2024, 8:39:36 PM
PC
Steam
Latest version

SteamOS desktop.,it was working yesterday and now it won't connect. I'm getting a code AVF



Step by step of the bug
Step 1
launch game
Step 2
try to connect
Step 3
code AVF error message and fails to connect
Screenshots
screenshot
0Send private message
2 months ago
Sep 26, 2024, 8:46:37 PM
PC
Steam
Latest version

​​Like a lot of other people, i simply can't connect to the server .



spec :


Operating System: Nobara Linux 39 

KDE Plasma Version: 6.0.5 

KDE Frameworks Version: 6.2.0 

Qt Version: 6.6.2 

Kernel Version: 6.8.12-200.fsync.fc39.x86_64 (64-bit) 

Graphics Platform: Wayland 

Processors: 12 × AMD Ryzen 5 5600X 6-Core Processor 

Memory: 31.2 Gio of RAM 

Graphics Processor: AMD Radeon RX 6900 XT

Proton Version: GE-Proton9-12 

Launch Options : VKD3D_CONFIG=no_upload_hvv gamemoderun %command% --launcher-skip +noIntroCinematics

Step by step of the bug
Step 1
Launch game
Step 2
Press enter
Step 3
Error code AVF
Screenshots
screenshot
screenshot
0Send private message
2 months ago
Sep 26, 2024, 8:54:35 PM
PC
Steam
Latest version

Have the exact same problem mentioned above.

Using different Proton versions shows no difference.


> Start game

> Enter the title screen & press Enter

> Error showing up.

> Multiplayer not working.


In the upper left corner, a message says "logged in" though, so it does not seem to be a epic problem (i guess).


And sorry for losing it a little here right now, but i'm kind of pissed because it's always the same.

It's not o.k, to publish a game, make it playable under linux, then release a patch and render half of it unplayable for a whole platform.


We linux gamers paid good money for a game that worked at first, which we won't get back now, do we?

Despite that, it is such a great game, and would be a real pitty, if once again linux games are left out, because of the statistically small playerbase.


I dont want to be unfair, but i hope for your understanding, that it's a little "frustrating"

Thank you


Step by step of the bug
Step 1
Start game
Step 2
Title screen showing up & pressing enter
Step 3
error shows up. Multiplayer not working
Step 4
hitting Reconnect several times does not help. Error just keeps prompting
Screenshots
screenshot
0Send private message
2 months ago
Sep 26, 2024, 9:54:50 PM
PC
Steam
Latest version

20240926233814_1.jpg

Step by step of the bug
Step 1
start the game
Step 2
loading shaders and resources
Step 3
press enter to go to the main menu screen
Step 4
error code instant message: AVF
Screenshots
screenshot
0Send private message
2 months ago
Sep 26, 2024, 10:12:35 PM
PC
Steam
Latest version

I am experiencing the same issues as described above.

I am running Bluefin as my Linux distro, and I am running Steam from within the bazzite-arch distrobox container.


I don't know if it contains relevant information, but I launched Space Marine 2 with the `PROTON_LOG=1 %command%' launch option to capture the logs of this sequence:
1. Started the game
2. Skipped the skippable intro cards
3. Encountered the AVF error
4. Cleared the AVF error by hitting "enter"
5. Pressed and held R to reconnect
6. Encountered the error again.
7. Exited the game.

The logs are available here:
https://drive.google.com/file/d/1Zj9NBR7K9lyizWqwq_ARLNg7S6WJr6Sk/view?usp=sharing

Step by step of the bug
Step 1
Launched the game.
Step 2
Encountered the error.
Screenshots
screenshot
0Send private message
2 months ago
Sep 26, 2024, 10:46:30 PM
PC
Steam
Latest version

Same issue


Specs: Debian 12



Step by step of the bug
Step 1
Run Game
Step 2
Press A
Step 3
AVF error
Screenshots
screenshot
0Send private message
2 months ago
Sep 26, 2024, 10:48:03 PM
PC
Steam
Latest version

改版登入後就連不上官方伺服器

Step by step of the bug
Step 1
啟動遊戲
Step 2
取得錯信息
Step 3
與戰鎚40,000;星際戰士2服務的連線遺失(錯誤代碼AVF)
Screenshots
screenshot
0Send private message
2 months ago
Sep 26, 2024, 11:39:10 PM
PC
Steam
Latest version

Since the patch today, I have been unable to connect to the servers.
Same error that the other linux users are having

Step by step of the bug
Step 1
log in
Step 2
cannot connect to server
Screenshots
screenshot
0Send private message
2 months ago
Sep 26, 2024, 11:45:29 PM
PC
Steam
Latest version

OS: Endeavor OS (Arch Derivative)

Proton Versions: Experimental, GE-Proton-13


Cannot connect to online services, upon boot game immediately shows error "AV". Began occurring after most recent update. Proton EAC Runtime is installed via Steam

Step by step of the bug
Step 1
Boot Game
Step 2
Press Enter/X on Intro Screen
Step 3
Game Cannot Connect, Shows Error AVF
Screenshots
screenshot
0Send private message
2 months ago
Sep 27, 2024, 12:34:01 AM
PC
Steam
Latest version

Same issue for me. Completely broken on SteamDeck 

Step by step of the bug
Step 1
Start Game
Step 2
Get Error Message
Step 3
Connection to Warhammer 40,000: Space Marine 2 services was lost (Error Code: AVF).
Screenshots
screenshot
0Send private message
2 months ago
Sep 27, 2024, 12:35:16 AM
PC
Steam
Latest version

Same issue.


Worked Flawlessly before patch.


OS: Arch Linux

Platform: Steam

Step by step of the bug
Step 1
Launch the game
Step 2
Get error message:
Step 3
Connection to Warhammer 40,000: Space Marine 2 services was lost (Error Code: AVF).
Screenshots
screenshot
0Send private message
2 months ago
Sep 27, 2024, 1:01:36 AM
PC
Steam
Latest version

Ubuntu 24.04
The game has previously been working without issue. After today's patch I am unable to connect, the game runs fine.

UPDATE: as of patch 3.1, this is still an issue on Linux Desktops and has not been resolved.

Step by step of the bug
Step 1
Launch Game
Step 2
Reach Title screen, press enter
Step 3
Receive on screen "Connection Lost" [Error code:AVF]
Step 4
Attempts to use the Menu's "Reconnect" gets the same error
Screenshots
screenshot
0Send private message
2 months ago
Sep 27, 2024, 1:50:21 AM
PC
Steam
Latest version

Game worked with normal global bugs until update.
Installed Proton Easy Anticheat via Steam

Validated files/reinstalled
Error reproduced every time.

I was able to get into the game but no online, and "progress would not be saved" warning showed.




██████████████████  ████████   TMD@Spacebar  
██████████████████  ████████   ----------------  
██████████████████  ████████   OS: Manjaro Linux x86_64  
██████████████████  ████████   Host: B650M AORUS ELITE AX -CF  
████████            ████████   Kernel: 6.8.12-3-MANJARO  
████████  ████████  ████████   Uptime: 1 hour, 21 mins  
████████  ████████  ████████   Packages: 1527 (pacman), 18 (flatpak)  
████████  ████████  ████████   Shell: bash 5.2.32  
████████  ████████  ████████   Resolution: 1920x1080  
████████  ████████  ████████   DE: Plasma 6.0.5  
████████  ████████  ████████   WM: KWin  
████████  ████████  ████████   Theme: [Plasma], Breeze-Dark [GTK2], Breeze [GTK3]  
████████  ████████  ████████   Icons: [Plasma], breeze [GTK2/3]  
████████  ████████  ████████   Terminal: konsole  
                              CPU: AMD Ryzen 7 7700X (16) @ 5.573GHz  
                              GPU: AMD ATI 12:00.0 Raphael  
                              GPU: AMD ATI Radeon RX 6700/6700 XT/6750 XT
                              Memory: 4779MiB / 31235MiB  


ALSO FYI: There is no version for your Steamdeck dropdown.

Step by step of the bug
Step 1
Install update
Step 2
Open game
Step 3
Error code: AVF produced
Screenshots
screenshot
screenshot
0Send private message
2 months ago
Sep 27, 2024, 3:19:49 AM
PC
Steam
Latest version

SteamOS desktop.,it was working yesterday and now it won't connect. I'm getting a code AVF

Step by step of the bug
Step 1
Install Update in Steam
Step 2
Run Game
Step 3
Error code: AVF
Step 4
Try to reconnect, press "R"
Step 5
Repeat error code: AVF
Screenshots
screenshot
0Send private message
2 months ago
Sep 27, 2024, 4:40:55 AM
PC
Steam
Latest version

Same Here: Steam (no overlay) / Arch / Proton9


It appears that the `linux64` EAC binary is not published anymore in the modules CDN! Feels like they have flipped the "linux support" checkbox off.


The windows binary is available:

https://modules-cdn.eac-prod.on.epicgames.com/modules/9f69c83bc0dc49a6b61cd7ecd991d6ec/47f63a7908a24820a4ea8827dac2476c/win64


I'd say this is why online no longer works.


Looking in 

/home/USER/.local/share/Steam/steamapps/compatdata/2183900/pfx/drive_c/users/steamuser/Application Data/EasyAntiCheat/9f69c83bc0dc49a6b61cd7ecd991d6ec/47f63a7908a24820a4ea8827dac2476c/anticheatlauncher.log :


[04:10:44:767] [Windows] [EAC Launcher] [Info] Provided settings:

[04:10:44:767] [Windows] [EAC Launcher] [Info] - ProcessTitle: Space Marine 2.  

[04:10:44:767] [Windows] [EAC Launcher] [Info] - ExecutablePath: client_pc/root/bin/pc/Warhammer 40000 Space Marine 2 - Retail.exe.

[04:10:44:767] [Windows] [EAC Launcher] [Info] - ProductId: 9f69c83bc0dc49a6b61cd7ecd991d6ec.

[04:10:44:767] [Windows] [EAC Launcher] [Info] - SandboxId: f640a0c1648147fea7e81565b45a3003.

[04:10:44:767] [Windows] [EAC Launcher] [Info] - DeploymentId: 47f63a7908a24820a4ea8827dac2476c.

[04:10:44:767] [Windows] [EAC Launcher] [Info] - RequestedSplashScreen: EasyAntiCheat/SplashScreen.png.

[04:10:44:767] [Windows] [EAC Launcher] [Info] - WaitForGameProcessExit: false.

[04:10:44:767] [Windows] [EAC Launcher] [Info] - HideGUI: false.

[04:10:44:767] [Windows] [EAC Launcher] [Info] - HideBootstrapper: false.

[04:10:45:222] [Windows] [EAC Launcher] [Info] Embedded resources successfully loaded.

[04:10:45:224] [Windows] [EAC Launcher] [Info] Will use the icon extracted from the game executable.

[04:10:45:267] [Windows] [EAC Launcher] [Info] Loader initializing with bootstrapper version 1.6.5.

[04:10:45:268] [Windows] [EAC Launcher] [Info] Loader component initialized.

[04:10:45:276] [Windows] [EAC Launcher] [Info] [Connection] Connecting to URL: https://modules-cdn.eac-prod.on.epicgames.com/modules/9f69c83bc0dc49a6b61cd7ecd991d6ec/47f63a7908a24820a4ea8827dac2476c/linux64

[04:10:45:288] [Windows] [EAC Launcher] [Info] Current progress: 0 (0/0).

[04:10:45:290] [Windows] [EAC Launcher] [Info] Current progress: 0 (0/0).

...

[04:10:46:349] [Windows] [EAC Launcher] [Info] Current progress: 0 (243/0).

[04:10:46:349] [Windows] [EAC Launcher] [Info] Current progress: 0 (243/0).

[04:10:46:349] [Windows] [EAC Launcher] [Info] [Connection] Connect result: No error (0) Response Code: 403 Destination IP: 3.163.44.18

[04:10:46:349] [Windows] [EAC Launcher] [Info] HTTP Response Code: 403 Curl Code: 403

[04:10:46:349] [Windows] [EAC Launcher] [Warn] Could not reach the Easy Anti-Cheat CDN, launching with null client, result code: 506.

[04:10:46:498] [Windows] [EAC Launcher] [Info] Launcher finished with: 301, 'Easy Anti-Cheat successfully loaded in-game'.

[04:10:46:498] [Windows] [EAC Launcher] [Info] Successfully initialized the Easy Anti-Cheat service, waiting for game window to become visible.

[04:10:46:498] [Windows] [EAC Launcher] [Info] Unlocking the launch lock, allowing next game to launch to take place.

[04:10:46:515] [Windows] [EAC Launcher] [Info] Downloaded 243 bytes in 1247 ms (0.19 KB/s)

Step by step of the bug
Step 1
Open Game
Step 2
"Connection Lost: Error code: AVF"
Screenshots
screenshot
0Send private message
2 months ago
Sep 27, 2024, 5:46:41 AM
PC
Steam
Latest version

       _,met$$$$$gg.            
    ,g$$$$$$$$$$$$$$$P.       ----------  
  ,g$$P"     """Y$$.".        OS: Debian GNU/Linux 12 (bookworm) x86_64  
 ,$$P'              `$$$.     Host: X670E Steel Legend  
',$$P       ,ggs.     `$$b:   Kernel: 6.1.0-19-amd64  
`d$$'     ,$P"'   .    $$$    Uptime: 46 mins  
 $$P      d$'     ,    $$P    Packages: 2565 (dpkg)  
 $$:      $$.   -    ,d$$'    Shell: bash 5.2.15  
 $$;      Y$b._   _,d$P'      Resolution: 2560x1080  
 Y$$.    `.`"Y$$$$P"'         DE: Plasma 5.27.5  
 `$$b      "-.__              WM: KWin  
  `Y$$                        Theme: [Plasma], Breeze [GTK2/3]  
   `Y$$.                      Icons: [Plasma], breeze-dark [GTK2/3]  
     `$$b.                    Terminal: konsole  
       `Y$$b.                 CPU: AMD Ryzen 9 7950X (32) @ 4.500GHz  
          `"Y$b._             GPU: NVIDIA GeForce RTX 3060  
              `"""            GPU: AMD ATI 15:00.0 Raphael  
                             Memory: 5075MiB / 31196MiB  

                                                      
                                                      



Step by step of the bug
Step 1
install update 3.0
Step 2
I got an AVF error
Step 3
try to verify
Step 4
I got an AVF error
Step 5
try to reinstall
Step 6
I got an AVF error
Step 7
try to change proton versions
Step 8
I got an AVF error
Step 9
install Proton EasyAnticheat Runtime
Step 10
I got an AVF error
Screenshots
screenshot
0Send private message
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Basic Information
Please give your KSIVA if possible as well as a general description of the bug you found and what you were doing just before it. (To find your KSIVA identifier code, enter the game and press "Up-Down-Left-Right" three times in a row. You can then copy and paste it) You will have an opportunity to share files and screenshots later.
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